Balance Alert

Balance Alert Function Guide: Email and Telegram Notifications

4EVERLAND provides a multi-channel balance alert system that uses email and Telegram to keep you updated on your LAND balance status in real time. This ensures you stay informed about balance changes and avoid service interruptions due to insufficient funds.

Key scenarios include:

• Alerts when your balance falls below a set threshold (LAND Balance Alert).

• Urgent notifications when your balance is fully exhausted (LAND Depletion Alert).

• Notifications for important actions (e.g., deposit confirmations, successful deployments).

All alerts follow intelligent frequency control (e.g., reminders every 7 days if unresolved, with a maximum of 3 reminders) to balance timeliness and user experience.

Setup Guide: Enable Balance Alerts & Set Threshold

Path: 4EVERLAND Dashboard → Billing → LAND Balance Section

4EVERLAND Balance Alert

Click the Balance Alert button:

• A modal opens. Toggle Enable Balance Alert to ON.

• Select Notification Channels: Connect both Email and Telegram.

• Enter your Alert Threshold (e.g., 2000000 LAND; minimum 1 LAND).

Turn ON the Alert

Troubleshooting Common Issues

1. Not Receiving Emails?

• Check Email Verification: Ensure your email is marked "Verified" in the Security Center.

• Check Spam Folder: Some emails may be filtered; add [email protected] to your whitelist.

• Verify Alert Settings: Ensure "LAND Balance Alert" are enabled.

2. Not Receiving Telegram Messages?

• Confirm Bot Binding: Check that your Telegram username (including @) are correct; resend a test message.

• Unblock the Bot: Search for your bot in Telegram and ensure "Block Messages" is not enabled.

3. Frequent Repeat Notifications?

• System Design: Alerts repeat every 7 days if unresolved. Notifications stop automatically once the balance is restored.

• Adjust Thresholds: Increase the alert threshold in Balance Alert Settings.

4. How to Disable Specific Notifications?

• Go to Billing > Balance Alert and toggle off the alert.

With dual-channel alerts via email and Telegram, you can fully monitor your account status and ensure continuous 4EVERLAND service.

We recommend binding both channels and setting a reasonable threshold (recommended: 2,000,000 LAND to avoid minor fluctuations).

For questions, contact us via email [email protected].