# Balance Alert

4EVERLAND provides a **multi-channel balance alert system** that uses **email** and **Telegram** to keep you updated on your LAND balance status in real time. This ensures you stay informed about balance changes and avoid service interruptions due to insufficient funds. 

Key scenarios include:

* Alerts when your balance falls below a set threshold (LAND Balance Alert).
* Urgent notifications when your balance is fully exhausted (LAND Depletion Alert).
* Notifications for important actions (e.g., deposit confirmations, successful deployments).

All alerts follow **intelligent frequency control** (e.g., reminders every 7 days if unresolved, with a maximum of 3 reminders) to balance timeliness and user experience.

## Setup Guide: Enable Balance Alerts & Set Threshold

**Path**: 4EVERLAND Dashboard → **Billing** → LAND Balance Section

<figure><img src="/files/Zv1S13yvhLNgqRB5ueFS" alt=""><figcaption><p><strong>4EVERLAND</strong> <strong>Balance Alert</strong></p></figcaption></figure>

Click the **Balance Alert** button:

* A modal opens. Toggle **Enable Balance Alert** to **ON**.
* Select **Notification Channels**: Connect both **Email** and **Telegram**.
* Enter your **Alert Threshold** (e.g., `2000000 LAND`; minimum `1 LAND`).

<figure><img src="/files/4D2SOhFIdl3djXnoxDWw" alt=""><figcaption><p>Turn ON the Alert</p></figcaption></figure>

## Troubleshooting Common Issues

#### 1. Not Receiving Emails?

* **Check Email Verification**: Ensure your email is marked "Verified" in the Security Center.
* **Check Spam Folder**: Some emails may be filtered; add `noreply@4everland.org` to your whitelist.
* **Verify Alert Settings**: Ensure "LAND Balance Alert" are enabled.

#### &#x20;2. Not Receiving Telegram Messages?

* **Confirm Bot Binding**: Check that your Telegram username (including `@`) are correct; resend a test message.
* **Unblock the Bot**: Search for your bot in Telegram and ensure "Block Messages" is not enabled.

#### 3. Frequent Repeat Notifications?

* **System Design**: Alerts repeat every 7 days if unresolved. Notifications stop automatically once the balance is restored.
* **Adjust Thresholds**: Increase the alert threshold in **Balance Alert Settings**.

#### 4. How to Disable Specific Notifications?

* Go to **Billing > Balance Alert** and toggle off the alert.

{% hint style="info" %}
With dual-channel alerts via email and Telegram, you can fully monitor your account status and ensure continuous 4EVERLAND service.&#x20;

We recommend binding both channels and setting a reasonable threshold (recommended: 2,000,000 LAND to avoid minor fluctuations).&#x20;

For questions, contact us via email *<contact@4everland.org>*.
{% endhint %}


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